Deposit payment must be made in full during booking confirmation.
For booking of the package, please complete the order form online via credit card. Kindly noted that deposit is to be made 3 working days before the commencement of the service.
Duration of services:
For prenatal massage, services will commence after 16 weeks of pregnancy and 2 weeks before the estimated delivery date.
For postnatal massage, services will commence any time after 5 days from the delivery date in the event whereby the mode of delivery is a normal delivery.
For the client who went through cesarean delivery, services will commence any time after 21 days from the delivery date.
Balance payment is to be made on the second session of the massage via Bank Transfer to our company. We reserve the right to terminate the service if payment is not paid on time.
Deposit: Should the customer decide to cancel the order, there will be a $98 penalty and the remaining balance will be refundable via Internet Banking. The deposit cannot be offset against our other services. Once the order is canceled, it cannot be reinstated.
Service activation: Customer must contact us at 6417 9690 three working days in advance, between 9 am to 6 pm.
Cancellation of Massage Session: Customer must contact us at 6417 9690 one WORKING day in advance BEFORE the massage session to notify to postpone or to reschedule the massage session with available slots.
Service Termination: Customer must contact us at 6417 9690one WORKING day in advance between 9 am – 6 pm to notify the termination of service. If the client intends to terminate the services due to medical reasons with Doctor’s certification, he/she has to inform PNSG in writing. Refund of all deposit paid excluding an administrative fee of $50. If the client intends to terminate the services after the commencement of the massage sessions, all deposit paid is non-refundable and the balance paid up will be pro-rated and refunded accordingly.
The order reservation will be valid for 6 months from your EDD or date of purchase, whichever is later. After which, it is deemed as void and canceled.
Our Services are all home-based in Singapore which exclude Tuas and Sentosa area.
Service Extension: Extension of massage service is subject to PNSG approval. For extension, each session will be based on a pro-rated amount of the selected package excluding any promotions or discounts.
No massage session will be conducted on weekends and public holidays unless stated otherwise.
Only one promotional code can be used each time and therefore cannot be combined with other offers.
Waiver of Liability – The Client wishes to utilize the service and facilities of PNSG and the Client hereby absolutely and irrecoverably releases PNSG, its employees, representatives, agents or assignees from any claims, legal or otherwise, from accidents, injuries, outcome, or losses that may occur as a result of the Client’s participation in any treatments. The Client acknowledges that the Client has read the Waiver of Liability carefully and understood its meaning and the Client is voluntarily releasing the above named parties from all liabilities arising out of the Client’s utilization of any massage treatments.
The velcro binder is only redeemable from the second massage session onwards. For an earlier redemption, a delivery fee of $10 will be imposed.